Buffet Results, perspectives, and resources Welcome to the buffet! Get your fill of real-world examples and outcomes, interesting points of view, and straightforward skill-building guides. Bibs are available upon request. Results Influencing People’s Perception of Bad News The Case for Continuous Improvement Perspectives Deli Delivers Digital Delights The Magic of Mushroom Marketing Resources The Art of the Apology How to Prevent Inbox Burnout